Your shop's messenger, day and night. হরকরা answers every customer on Instagram, WhatsApp and Messenger — from your real stock, in the words they wrote in — and brings you the ones that need a person.
Runs on our own servers. No customer message is sent to OpenAI, Google or anyone else.
from the customer
আপা, এই লাল শাড়িটা কি এখনো আছে? photo
হরকরা replies
জি আপা, আছে। লাল আর সবুজ দুটোই স্টকে। দাম ১,৮৫০ টাকা। একটা রেখে দেব?
from the customer
rekhe den, kal haat theke nibo
হরকরা replies
Rakha holo — 30 minute er jonno. Kal ashle nam bollei hobe.
One customer, one evening. The shop owner was asleep.
The old ডাক ran from chowki to chowki — a runner handed the bag to the next runner, until the letter reached the right door. Three chowkis here. The last one is yours.
In Bangla, in English, in Banglish. With a photo of the thing they saw. As a voice note. At half past nine at night.
Reads your live stock, quotes the real price, holds the item, takes the order. Never says you have something you don't.
Refunds, complaints, anything it isn't sure about — the whole conversation lands in your inbox with the thread attached.
Every "আছে" is read from your inventory at that moment. If it's gone, it says so and offers what's there.
A customer's item is held for 30 minutes. If no order follows, it goes back on the shelf. Two people can't buy the last one.
Bangla in Bengali letters, Bangla in Latin letters, English. Answered the way it was asked. Product names never get translated.
"এটা আছে?" with a picture and nothing else. It looks at the photo, then searches your catalogue for it.
Transcribed and answered. Can answer back in voice too — in a Bangladeshi accent, not a foreign one.
Conversations stay on our own hardware. Nothing goes to a third-party AI. A customer's data is deleted on request.
Wherever your customers already are. Same runner, same stock, same handoff to you.
Direct messages to your professional account. The photo-first road — where "এটা আছে?" arrives as a picture.
Through the official Business API. Where the orders, the voice notes and the late-night questions live.
Your Facebook Page's inbox. The same runner carries it.
Not a public launch yet. A few shops that sell in Bangla, whose staff will tell us what's wrong. You bring your Instagram and your stock list; we bring the runner and sit with you while it learns your shop. No charge during the pilot.
Write us a letter. We answer within two days.